Donation & Refund Policy
Last updated: August 2026
At Salman Trust, we value the trust and generosity of our donors. This policy outlines how donations are handled and our approach to refunds.
1. Nature of Donations
All contributions made to Salman Trust are voluntary donations towards our charitable activities and are non-refundable, except in cases of genuine error as outlined below.
2. Accidental or Duplicate Payments
If you have made a donation by mistake, made a duplicate payment, or believe there has been a technical error in the transaction amount, please contact us within 7 days of the transaction at info@Salmantrust.online or +91 with your transaction details (date, amount, transaction/reference ID, and bank account used).
3. Refund Processing
Genuine cases of accidental or duplicate donations, once verified, will be refunded to the original bank account used for the transaction within 7–10 working days.
4. Donation Receipts
A donation receipt, including details required for 80G tax exemption, will be issued upon request once the donation and donor details are confirmed. Please share your transaction ID along with your full name, address, and PAN (if you require an 80G receipt) at info@Salmantrust.online.
5. Use of Funds
All donations received are utilized solely for the Trust's charitable purposes, including medical aid, food distribution, clothing support, and disaster relief work, in accordance with our registered objectives.
6. Contact Us
For any questions regarding donations or refunds, please reach out to: